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Customer Service Officer At Star Foods Company

Star Foods Company is seeking an experienced, detail-oriented, self-motivated, and dynamic team-player to occupy the vacant position below.

Job Position: Customer Service Officer

Job Description

  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • Suggest solutions when a product malfunctions
  • Handle product recalls
  • Attempt to persuade customer to reconsider cancellation
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools

 

Qualification Required & Experience

  • Multitask
  • Attention to Detail
  • People Oriented
  • Diploma or higher
  • Organizational Skills
  • Ability to Work Under Pressure
  • Computer Skills
  • Minimum of 1 year work experience

Location: Accra Central

How To Apply For This Position

  • Interested persons should ensure to send their cover letter and detailed resumevia: [email protected]
  • Please indicate “Customer Service Officer” in the subject line of the email. kindly note that only shortlisted candidates will be contacted.

Closing Date: 30th December, 2022

About Us

Food inventories, also known as “opportunity buys,” are our area of expertise here at Star Foods.
We have spent the better part of the last four decades refining our method and developing extensive relationships with food suppliers and manufacturers across the United States and Canada.

Because 
of this, 
we are able to provide rapid turnarounds on foods of high quality at the most competitive prices possible, including opportunities that are both one-of-a-kind and time-sensitive.
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