Star Foods Company is seeking an experienced, detail-oriented, self-motivated, and dynamic team-player to occupy the vacant position below.
Job Position: Customer Service Officer
Job Description
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Suggest solutions when a product malfunctions
- Handle product recalls
- Attempt to persuade customer to reconsider cancellation
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
Qualification Required & Experience
- Multitask
- Attention to Detail
- People Oriented
- Diploma or higher
- Organizational Skills
- Ability to Work Under Pressure
- Computer Skills
- Minimum of 1 year work experience
Location: Accra Central
How To Apply For This Position
- Interested persons should ensure to send their cover letter and detailed resumevia: [email protected]
- Please indicate “Customer Service Officer” in the subject line of the email. kindly note that only shortlisted candidates will be contacted.
Closing Date: 30th December, 2022
For More Opportunities CLICK HERE
About Us
Food inventories, also known as “opportunity buys,” are our area of expertise here at Star Foods.
We have spent the better part of the last four decades refining our method and developing extensive relationships with food suppliers and manufacturers across the United States and Canada.
Because of this, we are able to provide rapid turnarounds on foods of a high quality at the most competitive prices possible, including opportunities that are both one-of-a-kind and time-sensitive.