Star Foods Company is seeking an experienced, detail-oriented, self-motivated, and dynamic team-player to occupy the vacant position below.
Job Position: Customer Service Officer
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Suggest solutions when a product malfunctions
- Handle product recalls
- Attempt to persuade customer to reconsider cancellation
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
Qualification Required & Experience
- Attention to Detail
- People Oriented
- Diploma or higher
- Organizational Skills
- Ability to Work Under Pressure
- Computer Skills
- Minimum of 1 year work experience
Location: Accra Central
How To Apply For This Position
- Interested persons should ensure to send their cover letter and detailed resumevia: firstname.lastname@example.org
- Please indicate “Customer Service Officer” in the subject line of the email. kindly note that only shortlisted candidates will be contacted.
Closing Date: 30th December, 2022
Because of this, we are able to provide rapid turnarounds on foods of a high quality at the most competitive prices possible, including opportunities that are both one-of-a-kind and time-sensitive.