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Regional Quality Improvement (QI) Team Lead (Volta/Oti Regions) At URC

University Research Co. (URC) is looking for a detail-oriented, self-motivated, and dynamic team player to occupy the vacant position below;

Job Position: Position: Regional Quality Improvement (QI) Team Lead (Volta/Oti Regions)

University Research Co., LLC (URC):

Guided by a strong vision of equitable and resilient systems that respond to people’s needs and emerging threats, URC helps countries and local actors to build, implement, and sustain science-driven, scalable solutions. Established in 1965, URC offers a range of technical expertise to empower governments, communities, and service providers toward strengthening their own health and social systems and improve service quality. We aim to expand access to and improve the quality of services, addressing maternal, newborn, child, and adolescent health; global health security and infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; nutrition and water, sanitation, and hygiene. In our interactions with each other and our clients, we stay true to our values for transformative change by focusing on:

  • Creativity: by unleashing our creativity, we enhance engagement and interaction to improve problem-solving.
  • Collaboration: not only our work towards the same vision and mission instill staff with a strong sense of purpose, but also enables us to complement each other’s skills and allocate work to maximize everyone’s strengths.
  • Accountability: we hold ourselves responsible for accomplishing goals, completing assignments, and making decisions.
  • Diversity, equity, and inclusion: we embrace the importance of a diverse, equitable, and inclusive environment, where our leadership and staff model behavior that enriches our organization, demonstrates respect for all people, and supports opportunities for all staff.
  • Transparency: we understand that when employees deeply trust one another and their leaders, they will be more engaged in their roles because they will not be worried about unfair treatment.
URC is searching for an experienced Regional QI Team Lead (Volta/Oti Regions) for the four-year, $12 million, USAID-funded Q4H Activity in Ghana. The Activity’s purpose is to strengthen the institutional capacity of the Government of Ghana (GoG) to promote and oversee improved quality health services in the public and private health sectors. This four-year Activity supports the GoG and stakeholders, including both recipients (or civil society) and providers of services, to sustainably improve the quality of health service delivery to improve health outcomes in Ghana.
Supervised by the DCOP, the Regional QI Team Lead (Volta/Oti Regions) will work closely with the Ghana Health Service (GHS) to strengthen cross-cutting health systems functions and high-impact clinical interventions. This will include enhancing the capacity of regional and district managers as well as providers to apply QI principles to strengthen health service delivery.
Specific responsibilities include the following:
  • Lead QI activities based on the Activity’s annual Work Plan and Monitoring, Evaluation, and Learning (MEL) Plan, and closely support the Activity’s MEL/knowledge management (KM) team.
  • Act as the focal person for Q4H activities within the assigned regions, ensuring the integration of QI and other behavior-led approaches across all Activity components.
  • Liaise closely with central-level GHS to ensure the implementation of harmonized approaches to integrated supportive supervision.
  • Provide technical support to regional and district health management teams in reviewing capacity and progress in using QI to improve compliance with national guidelines and ensure harmonization across all levels across the public and private sectors.
  • Provide technical support and support the use of QI methods to improve service delivery and client outcomes through training, on-site coaching, and support supervision across the public and private sectors.
  • Facilitate regular peer exchange and shared learning opportunities within districts and regions.
  • Expand and institutionalize behavior-led QI approaches across the service continuum across the public and private sectors.
  • Strengthen communication about QI and exchange of best practices among Activity stakeholders and communities of practice to expand capacity and further increase support for harmonized QI/quality management approaches.
  • Synthesize, document, and disseminate the process of institutionalizing quality of care into existing health service structures.
  • Perform other Activity related tasks as assigned.
Knowledge, Skills, and Abilities:
  • Ability to manage, interpret and synthesize data for a variety of audiences
  • Ability to work independently and take initiative.
  • Good report writing skills.
  • Familiarity with USAID administrative, management and reporting procedures, systems, and requirements.
  • Demonstrated strong interpersonal, oral, and written communication, and presentations skills.
  • Demonstrated ability to foster teamwork and to work as a team member, including with team members working in remote locations.
  • Good computer skills in Word, Excel, PowerPoint.
  • English language fluency is required.
Required Experience and Qualifications 
  • Master’s in Public Health, Social Sciences, Health Sciences, Population Studies or a related field.
  • Minimum of 10 years’ work experience in the health sector; of which seven should be in QI.
  • Capacity to design and manage result-oriented programs and to bring conceptual innovations in the technical support provided as expert.
  • Experience working with international donors.
  • Experience working with/for the GHS.
This job is open to candidates legally authorized to work in CountryNo allowances have been budgeted for this position.
Only shortlisted candidates will be contacted.  Unless otherwise directed we will retain your CV in our database for future opportunities.
Location: Volta/Oti Region


Qualified candidates should submit their CVs and application letters on the company’s website: Click Here To Begin Application Online

For More Opportunities CLICK HERE

Closing Date: Jan 6th, 2023

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