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Job Vacancy at VDL Fulfilment

VDL Fulfilment is looking for a detail-oriented, self-motivated, and dynamic team player to occupy the vacant position below;

Position: Client Relations Executive

  • The position holder will report to the Operations Manager.

Job Description:

The ideal candidate will have experience in working in a start-up or scale-up environment and will be responsible for:

  • Managing large amounts of outgoing and incoming calls
    Supporting with the delivery of products
  • Providing weekly reports on the outcomes of interactions with vendors and their clients and feedback/recommendations
  • Utilising our Warehousing Management and Operating Systems
  • Recording details of enquiries, comments, and complaints
  • Keeping record of customer interactions and transactions



Education & Experience Requirements:

  • Bachelor’s degree, diploma or equivalent in business, or related field
  • Knowledge of relevant applications and hardware
  • Knowledge of administrative procedures
  • E-commerce knowledge
  • Prior experience in working with delivery agents and in e-commerce will be a plus

Key Skills:

  • Interpersonal skills
    Communication skills-verbal and written
    Listening skills
  • Problem analysis and problem-solving
    Attention to detail and accuracy
    Data collection
  • Initiative
  • Stress tolerance
  • Adaptability

Location: Haatso, Accra Ghana

Deadline: 7th February, 2023

Please note that only shortlisted candidates will be contacted.

Qwequ Jnr
Qwequ Jnr
A Content Developer, a freelance writer and a blogger at NewsBitGh.


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