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Behavioral Change Communication Officer At UNDP Ghana

UNDP is supporting the Kumasi Metropolitan Assembly (KMA) to improve access to safe and hygienic private toilets for the inhabitants of low-income community of Moshie Zongo. In Kumasi, 50% of its 1.2 million population lack access to household toilets. The problem is worst in low-income communities such as Moshie Zongo, where 82.7% of the households do not have access to decent sanitation.

The City Council has explored opportunities and measures to address this problem over the years. Following pilot experimentation, the KMA is implementing an initiative seeking to provide household toilets to low-income residents at Moshie Zongo thanks to access to low interest loans for toilet construction in private households. The initiative also contemplates training unemployed youth to provide the construction of low-cost toilets locally designed. The initiative was one of the 15 winners of the Global Mayors Challenge in 2021.

The project includes three components:

  • Selection and training of unemployed youth to construct household toilets in the community. Activities include supervising the construction of household toilets including containment units, superstructure with related facilities and washing facilities. The training component involves the development and adoption of selection criteria for the unemployed youth, building technical capacities and guidance to connect and fulfill demand for household toilets in the community.
  • Civic education and targeted campaigns to educate community members and create demand for household toilet and
  • Set up and management of a revolving fund to provide loans to households to privately fund the construction of toilets, working closely with the fund manager to effectively administer the funds and meet project objectives.

Within this context, UNDP is seeking to engage a Behavioural Change Communications Officer internally to support the implementation of the Global Mayors Challenge in Kumasi.

The Behavioural Change Communications Officer will support the Project Supervisor in undertaking community engagement and behavioural change communication activities in the project community to drive change in behaviour from the use of unhygienic public toilets and open defecation and to create social demand for household toilets. The main responsibility will be to ensure effective community mobilization and engagement using different behavioural change communication tools and strategies to drive a change on the need for safe, hygienic and private household toilets

The Behavioural Change and Communications Officer, under the supervision of the Project Supervisor, Kumasi Metropolitan Assembly and in close cooperation with UNDP team will do the following:

  • Develop behavioural change communication plans and Behavioural Change and Communications performance monitoring plans for the project implementation;
  • Lead all community campaign events including durbars, mini-durbars, interpersonal house -to – house campaigns, community information centre and information van campaigns;
  • Ensure project compliance with all community norms and practices;
  • Develop criteria and checklist for the recruitment of Toilet campaign champions;
  • Provide inputs for the development of Behavioural Change and Communications materials for toilet campaign champions;
  • Lead the training of toilet campaign champions;
  • Engage community leadership including traditional authorities, religious leaders, local elected officials and opinion leaders, youth and women groups within the community for project take off;
  • Develop the sales and marketing campaign for household toilet in the community;
  • Create platforms for Toilet Campaign champions to introduce toilet and toilet finance products to communities through interpersonal engagements;
  • Set sales targets for Toilet Campaign Champions;
  • Create effective linkages between Toilet Campaign Champions and Project artisans to be able to effectively connect demand to supply of household toilet construction; and
  • Prepare periodic reports on Behavioural Change and Communications, demand creation and toilet sales

Institutional Arrangement:

The Behavioural Change and Communications Officer will be reporting to the Project Supervisor, and working closely with the project’s financial institution partner, KMA and the technical team at UNDP Office in Ghana

Required Skills and Experience

  • Master’s Degree in Public Health, Social Sciences or any related field, or a
  • Bachelor’s Degree in Public health, Social Sciences or related field with two (2) years of relevant work experience, is required
  • A minimum of two (2) years with Bachelor’s Degree of relevant work experience in projects related to behavioral practices on urban issues, is required
  • Experience working in sanitation projects in Kumasi or other municipalities in Ghana is required.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required
  • Experience in capacity building, advocacy and knowledge management is an asset.
  • Experience working on projects related to the local implementation of Agenda 2030 is an asset.
  • Proven professional experience focusing on client management and working with a diverse team will be an asset.
  • Knowledge and experience of UN procurement and contracting procedures is an asset.

Location: Kumasi

How To Apply For This Job

Interested individuals should submit their CV and Application on Company Website: Click Here To Apply Online

Closing Date: 18th October 2022

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